Below are the main KPI’s of 1X services
1. AFR (Access
Failure Rate)
2. CSSR (Call Setup
Success Rate)
3. CDR (Call Drop
Rate)
4. HOSR (Handoff
Success rate)
5. Blocking
6. FFER (Forward
Frame Error Rate)
7. RFER (Reverse Frame Error Rate)
Access Failure Rate: - Whenever network
fail to assigned services to MS during Call Setup this is considered as access
failures. It’s the ratio of origination call failure number to Total number of
originated calls.
AFR=No of Failed originated call*100 / (No of failed
attempt + No of Successful call attempt)
An access attempt failure can occur at any point in the
process:
• During origination Access probes exhausted (not
received by BTS)
• Access probes exhausted (seen by system but ACK not receive
by Mobile Station)
• Acknowledgement received by Mobile Station but Channel
Assignment Message not seen.
• Channel Assignment Message seen at mobile but mobile
station does not acquire Forward Traffic Channel.
• Mobile station acquires Forward Traffic Channel but system
does not acquire Reverse Traffic Channel.
• System acquires Reverse
Traffic Channel but Service Connect Message is not seen at mobile station
Reason of Access failures: (AFR)
If
the mobile does not hear acknowledgment from the BTS within certain time, this
could mean either:
1 The BTS did not hear
the mobile.
• Maybe the mobile collided with another mobile
transmitting at the same time.
• Maybe mobile was too weak to overcome the
existing reverse noise level at the BTS.
• In either case another probe should solve the
problem, provided PI is set reasonably and additional probes are allowed (RF
Team).
2 The BTS is acknowledging but the mobile cannot hear the
acknowledgment.
• If the mobile can’t hear the BTS acknowledging, Ec/Io is likely
quite poor. If so, check whether this is due to weak signal (poor coverage) or
pilot pollution (RF Team).
One Dreaded Possibility
during this process is: Reorder.
Mobile
beeps and displays “Call Failed – System Busy” results Access fail.
If
this problem happens frequently, the BTS traffic overload must be relieved.
Here
are some steps to try:
•Investigate
BTS TX hardware to ensure everything is working correctly and properly
calibrated, particularly the BTS Cards/RRU i.e. Radio Frequency Subsystem unit
of BTS (BSC and O&M Team).
•Check
the antenna VSWR status, which should not exceeds more than 1.3 (BSC and
O&M Team).
•To
free up more forward power for traffic channels. Basically optimize the carrier
level power allocation threshold. Like SCH_Setup_Threshold,
Call_Setup_Threshold, Soft_HO_Threshold, T_Setup_RF, T_HO_RF, power_setup_size
etc.(RF Team)
3. After hearing the BTS acknowledgment.
The
mobile will stop probing and wait for further instructions on the paging
channel.
If the mobile does
not hear the Channel Assignment Message within 12 seconds, the mobile will beep
and display “Call Failed”.
Possible
causes:
• The BTS did not
transmit the Channel Assignment Message. (BSC and Switch Team)
• Check system logs
to see if this was not transmitted.(BSC Team)
4. The BS (BSC and BTS include) transmit the Channel
Assignment Message, but the mobile did not hear it.(BSC & O&M&
Tx Team) Check from OMC end, is there any Abis media alarms between BSC and
BTS physical link. E.g. ES and SES alarms on Abis media, continuous
media fluctuation of Abis link. If any hardware alarm persist in BTS media
communication card .
CALL SETUP SUCCESS RATE
CSSR: Definition: Ratio
of Successful call attempt to total attempt CSSR= (No of Successful call)*100/
Total Call Attempt OR (100-AFR)%
CALL DROP RATE
Call Drop: The release of traffic channel made by mobile
station or base station without the permission of users. In other words, a call
drop is a process of an abnormal release. If the radio link fails after the
mobile sends the “Service Connect Complete” Message then it will be considered
as a dropped call.
Call Drop
Rate: In a specific
(assigned) period, all the call drop times divided by call origination success
number. It is an important indicator to evaluate the CDMA system.
CDR =No
of drop calls*100/No of successful originated Calls
Factor affecting Call Drops
Improper neighbors defined in sector
neighbor list. (RF Team)
• Radio Capacity limitation Walsh Code,
Channel Element or Power Blocking (RF Team)
• Check the RF parameter. Like RSSI,
Ec/Io, FER etc. (RF Team)
• Check the Abis (E1/T1 fluctuation) media
stability. (Tx Team)
• Check the hardware
alarms of BTS(GPS , RRU, Optical fiber, other BTS cards). (BSS Team)
•
BTS fluctuation. (BSS Team)
HANDOFF
SUCCESS RATE
HOSR : It
is the ratio of successful handoff count to total no of handoff attempt in the
network.
HOSR= No of successful
handoff*100/Total no of handoff attempts.
Handoff Fail Analysis: Handoff fails due to mainly below mentioned reason:
1. Neighbor list and priority not properly defined. (RF Team)
2. Need to check the Handoff parameter at BSC end. (BSC
& RF Team)
3. Need to check the blocking of neighbor cells. (RF Team)
4. Need to check the E1/T1 alarms at the sites. (Tx Team &
BSC Team)
5. GPS failure at sites (BSS Team)
6. Hardware Issue at BTS (BSS
team)
Blocking
Block call: If the system responds that no services is available at the
time for any origination or termination call attempt then this call attempt is
called as block call.
Blocking= No of block call
attempt*100/ Total no of call attempted.
Mainly three types of Blocking:
1. Power Blocking
2. Walsh code blocking
3. Resource Blocking ( CE blocking)
4. Abis/backhaul Blocking
1.Power Blocking:-Blocking happens when the sector processing the mobile call
request does not have sufficient forward power resources to support the call, a
condition called power blocking.
Resolution: Parameter level
optimization-Power step size, HO threshold, Call setup threshold, SCH threshold.
(RF Team)
2. Walsh code blocking: If Walsh code blocking happens then it is recommended to
change the radio configuration Like Dynamic change RC3(63codes)RC4(128
codes) (BSC, RF Team)
3. CE Blocking: Call will be block from origination or termination on a cell
when there are no traffic equipped channel elements to service these calls. (BSC
and RF Team).
-Due to shortage of CE at BTS level,
-Due to PP blocking
4. Abis Blocking:
-Check Abis Utilization
- Check Alarms at abis link
- Shortage of E1s If
abis/backhaul blocking is there then we need to add more E1’s at immediate
basis. And this we need to monitor the E1 utilization report on regular basis .(BSC
and Tx Team)
FORWARD FRAME ERROR RATE
Definition: The frame error rate is defined as the ratio of the number of
bad frames received over a period of time to the total number of frames
received in that same duration. FFER= No
of bad frame on FL*100/Total no of frame transmitted on FL Optimization
Steps for FFER: The optimization steps suggested
for FFER will be identical to those recommended to manage drop calls. This is
because typically most drop calls will be preceded by a period of high FFER.
The converse is also true, that is, an area with high FFER will also be an area
with a high likelihood for drops.
REVERSE FRAME ERROR RATE
Definition: The frame error rate is defined as the ratio of the number of
bad frames received over a period of time to the total number of frames
received in that same duration. The RFER may always be computed precisely by
the network because the information is captured right at the network. All the
frames sent by the mobile are captured by the network, which subsequently
evaluates whether these frames are received in error or not.
RFER= No of bad frame on RL*100/Total
no of frame received on RL
Optimization Steps for RFER: As with FFER, all of the recommendations for
optimizing drop call performance also apply to managing RFER performance. In
addition to this there may be problem in the reverse link that could result in
performance degradations only in that link.
a. External Interference on Reverse Link Carrier Only.
b. Loss of Reverse Link
Diversity.